This Privacy Policy explains how Powersol Roofing (“Powersol Roofing,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, request an estimate, or communicate with us by phone, email, or text message. We keep this simple on purpose: we collect what we need to serve you, we protect it, and we don’t sell it.
Who we are
Powersol Roofing is a roofing contractor located at 100 Hancock St, Quincy, MA 02171. You can reach us at (617) 631-5435 or support@powersolsolutions.com.
Information we collect
- Information you give us. When you request an estimate, call us, or fill out a form, we collect details such as your name, phone number, email address, property address, and information about your roof or project.
- Information collected automatically. Like most websites, we collect standard usage data such as your IP address, browser type, pages visited, and referring website, using cookies and similar technologies.
- Communications. We keep records of our communications with you, including emails, form submissions, call notes, and text messages, so we can serve you accurately.
How we use your information
- To respond to your inquiries and provide estimates, inspections, and roofing services;
- To schedule and confirm appointments and communicate about ongoing work;
- To send service-related updates, invoices, and warranty documentation;
- To send marketing or promotional communications, only where you have opted in, and you can opt out at any time;
- To improve our website and services; and
- To comply with legal obligations and protect our legal rights.
SMS/text messaging program
By providing your mobile phone number to Powersol Roofing (for example, through a form on this website, over the phone, or in writing), you consent to receive text messages from us related to your inquiry or service, such as appointment confirmations and reminders, estimate follow-ups, job status updates, and customer care messages. If you separately opt in to promotional messages, we may also send occasional offers.
- Message frequency varies.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message from us.
- For help, reply HELP to any message, email support@powersolsolutions.com, or call (617) 631-5435.
- Consent to receive text messages is not a condition of purchasing any goods or services.
SMS privacy commitment: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services, solely to the extent necessary to deliver the messages.
How we share information
We do not sell your personal information. We share information only in these limited situations:
- Service providers. We use trusted vendors that help us run our business, such as our customer relationship management platform, scheduling tools, website hosting, and payment processing. They may process your information only to provide services to us.
- Legal requirements. We may disclose information when required by law, court order, or to protect the safety and rights of our customers, staff, or business.
- Business transfers. If our business is sold or merged, customer records may transfer as part of that transaction, subject to this policy.
For clarity, and as stated above, all categories of shared information exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties or affiliates for marketing or promotional purposes.
Cookies and analytics
We use cookies and analytics tools to understand how visitors use our website so we can improve it. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site work, such as forms.
Data retention and security
We keep customer records for as long as needed to provide services, honor warranties, and meet legal and accounting requirements. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data as if it were our own.
Your choices and rights
- You may opt out of marketing emails at any time using the unsubscribe link in any marketing email.
- You may opt out of text messages at any time by replying STOP.
- You may request access to, correction of, or deletion of your personal information by contacting us at support@powersolsolutions.com. We will respond within a reasonable timeframe and as required by applicable law.
Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. Material changes will be communicated through the website.
Contact us
Questions about this policy or your information? Contact Powersol Roofing at 100 Hancock St, Quincy, MA 02171, call (617) 631-5435, or email support@powersolsolutions.com.